Frequently Asked Questions
Everything you need to know about CYCPLUS cycling gear and services.
What is the standard shipping time for CYCPLUS orders?
Most orders are processed within 1-2 business days. Standard international shipping typically takes 7-12 business days depending on your location and local customs processing.
Does my CYCPLUS electric pump carry a warranty?
Yes, all CYCPLUS hardware, including our portable tire inflators and GPS computers, comes with a 12-month limited warranty covering manufacturing defects.
What is your return policy for cycling accessories?
We offer a 30-day return policy. Items must be in their original packaging, unused, and in the same condition that you received them to qualify for a full refund.
Are CYCPLUS products compatible with all valve types?
Our pumps and inflators are designed for versatility and are compatible with both Presta and Schrader valves, making them suitable for road bikes, MTBs, and even motorcycles.
How can I track the status of my shipment?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to our carrier's tracking portal to monitor your delivery in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay to ensure a secure and convenient checkout process.